Total Quality Management Mock Test 4

1. The process of checking the actual performance with the standard performance is associated with __________

2. The combinations of ________ are involved in organizational programs such as process improvement teams, suggestion systems, and empowerment.

3. Which of the following from the 5S technique means ‘to separate out all unnecessary things and eliminate them’?

4. The quality improvement strategy which involves developing a new product, service, process, or activity using teams based on a complete understanding of the customer’s requirements and expectations is known as __________

5. Innovation and technological advancements are two key factors in renovation strategy.

6. Which of the following is not an aspect of Kaizen philosophy?

7. It is important to know about ________ for quality planning.

8. Which of the following is associated with defining of product or service features and specifications?

9. Quality Planning is also known as ________

10. In the process of Kaizen, improvements are accomplished gradually in small increments.