Total Quality Management Mock Test 6

10%

Question 1 of 10

1. In which step of the quality circle operation cycle does the management test the final solution before full scale implementation?

Problem selection

Problem analysis

Problem identification

Implementation of solution

Question 1 of 10

Question 2 of 10

2. The seven basic quality tools focus on the __________ aspect and the new seven management tools focus on the ______ aspect.

Qualitative, quantitative

Numerical, quantitative

Quantitative, numerical

Quantitative, qualitative

Question 2 of 10

Question 3 of 10

3. Which of the following is not a type of matrix diagram?

T shaped

Roof shaped

L shaped

Ground shaped

Question 3 of 10

Question 4 of 10

4. Which among the following is the correct formula for evaluating the quality loss coefficient ‘k’?

k=c/d²

k=c/d

k=c-d

k=c+d

Question 4 of 10

Question 5 of 10

5. Who devised the term ‘affinity diagram’?

Deming

Crosby

Jiro Kawakita

Taguchi

Question 5 of 10

Question 6 of 10

6. What does the below given symbol represent when we construct a flow chart?

Action

Decision

Terminator

Arrows

Question 6 of 10

Question 7 of 10

7. What does the below given symbol represent when we construct a flow chart?

Action

Terminator

Decision

Arrows

Question 7 of 10

Question 8 of 10

8. In which step of quality circle operation cycle do we clarify and analyze the problem?

Problem selection

Present solution to management

Problem identification

Problem analysis

Question 8 of 10

Question 9 of 10

9. In which step of quality circle operation cycle do we identify and evaluate causes and generate alternative solutions to the problem?

Problem identification

Problem selection

Generate alternative solutions

Problem analysis

Question 9 of 10

Question 10 of 10

10. Which of the following is not an intangible gain of quality circle?

Human resource development

Promotion of job knowledge

Greater cost effectiveness

Greater sense of belonging

Question 10 of 10