My Report

Total Quality Management Practice Test 2


Correct Answer: 2 points | Wrong: -1 point
Grades: A* (100% score) | A (80%-99%) | B (60%-80%) | C (40%-60%) | D (0%-40%)
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1. In the modern world, warranty attached to a product attracts and build markets.

2. Which among the following does not fall under the category of factors influencing customer perception of quality at the point of making a purchase?

3. Quality cost per hour direct labor is called ________

4. Costs associated with the prevention of non-conformance to requirements is called _______

5. Which of the following does not belong to Crosby’s Fourteen Steps for Quality Improvement?

6. Which of the following does not belong to Deming’s 14 points on route to quality?

7. Which of the following does not belong to External Failure Costs?

8. Employee participation after using TQM philosophy _______

9. Retrofit costs fall under the category of _______

10. Receiving or incoming inspections and tests fall under the category of ______


 

Manish Bhojasia - Founder & CTO at Sanfoundry
Manish Bhojasia, a technology veteran with 20+ years @ Cisco & Wipro, is Founder and CTO at Sanfoundry. He lives in Bangalore, and focuses on development of Linux Kernel, SAN Technologies, Advanced C, Data Structures & Alogrithms. Stay connected with him at LinkedIn.

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