Total Quality Management Practice Test 9

1. TPM ensures an improved return on investment.

2. Which country gives The Deming Prize?

3. If availability is 85%, performance efficiency is 50%, and the rate of quality products is 98%, then find out the overall equipment effectiveness?

4. Which one of the following is not within the purview of ISO 14000 family of standards?

5. A quality system is involved in all phases from initial identification to final satisfaction of requirements and meeting customer satisfaction.

6. What is the quality score if an asset produces 15000 units out of which 500 are defective?

7. Which organization gives the Rajiv Gandhi National Quality Award?

8. Billing accuracy and invoicing speed are indicators of which functional element while measuring the performance of an organization?

9. Which of the following is not a performance measure criterion?

10. Which of the following is not an indicator of ‘quality’ in a typical strategic measurement system?